Get in touch

Other Ways to Reach Us

  • mail

    Email Us Anytime

    Fill out the form above and we'll get back to you directly — no bots, just a real person from our small team.

  • schedule

    Response Time

    We usually reply within 1–2 business days.

  • groups

    A Real, Small Team

    Levro is a small team – every message is read and answered by a real person, not a call center.

    Before You Reach Out

    local_shipping

    Where's my order?

    Once your order ships, you'll get a confirmation email with tracking details. If it's been more than a few business days and you haven't heard from us, reach out through the form above and we'll look into it right away.

    assignment_return

    What if I want to return or exchange a kit?

    We want you to love your kit. If something's not right, check our return policy for details, or send us a message through the form above and we'll sort it out together.

    help

    Not sure which kit to pick?

    Take a look at our catalog for skill level and build time on each kit, or just message us — we're happy to help you find the right one before you order.